Turn on or off Cached Exchange ModeĬlick Account Settings, and then click Account Settings. Note: Cached Exchange Mode is the default when you add an Exchange account. Microsoft Terminal Services is installed Cached Exchange Mode is not available on computers that run Windows Server when Microsoft Terminal Services is installed. For more information, contact your Exchange administrator. Your Exchange server administrator has disabled this functionality Exchange administrators can disable this feature in Outlook. POP3 and IMAP accounts can’t use this feature. If the Cached Exchange Mode option is missing, one or more of the following might apply:Īn Exchange account doesn't exist in your Microsoft Outlook profile This feature requires your Outlook profile contain an Exchange account. Why isn’t the Cached Exchange Mode option available?

On the Advanced tab, under Cached Exchange Mode Settings, check the options you want. To change whether shared folders or Public Folders are downloaded when Cached Exchange Mode is turned on, do the following:Ĭlick the Exchange account, and then click Change > More Settings. By default, when Cached Exchange Mode is turned on, a local copy of shared folders is downloaded to your computer. Shared folders include Exchange Public Folders, SharePoint folders, or another person's Exchange folders when you’re using Delegate Access.

Top of page Cached Exchange Mode and shared folders If you want to turn off Cached Exchange Mode, repeat the steps, but clear Use Cached Exchange Mode.īy default, 12 months of your email is available offline, but you can control how much mail is kept offline. (If you're a Microsoft 365 subscriber with semi-annual updates, under Offline Settings, check Use Cached Exchange Mode to download email to an Outlook data file. Under Offline Settings, check Use Cached Exchange Mode. accounts default to Cached Exchange Mode and cannot be changed.Ĭlick File > Account Settings > Account Settings.Ĭlick the Exchange or Microsoft 365, and then click Change. We recommend always using Cached Exchange Mode with an Exchange or Microsoft 365 account. Cached Exchange Mode is the default when you add an Exchange or Microsoft 365 account.

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